- Provides both hot and cold temperature therapy for versatile everyday comfort.
- Reusable gel pack retains temperature for effective, long-lasting soothing relief.
- Soft fleece pouch ensures secure, comfortable contact with skin.
- Flexible gel moulds easily to different body areas for full, even coverage.
- Compact, portable design makes it easy to use anywhere you need relaxation.
- Quick to heat or chill for convenient, ready-to-use comfort.
- Provides both hot and cold temperature therapy for versatile everyday comfort.
- Reusable gel pack retains temperature for effective, long-lasting soothing relief.
- Soft fleece pouch ensures secure, comfortable contact with skin.
- Flexible gel moulds easily to different body areas for full, even coverage.
- Compact, portable design makes it easy to use anywhere you need relaxation.
- Quick to heat or chill for convenient, ready-to-use comfort.
We process and ship UK orders within 24h, keeping you updated every step of the way. Most items can be returned within 21 days if unused and in original condition. For help or to start a return, email customersupport@dreibach.co.uk with your order number.
We process and ship UK orders within 24h, keeping you updated every step of the way. Most items can be returned within 21 days if unused and in original condition. For help or to start a return, email customersupport@dreibach.co.uk with your order number.
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FAQs
For cold therapy, freeze the gel pack for at least two hours. For heat, microwave it in 10-second intervals until desired warmth is reached, ensuring even distribution of heat before application.
Yes, the flexible gel pack and adjustable fleece pouch (stretching up to 44 inches) allow for comfortable and secure application on various areas, including the neck, back, knees, shoulders, and elbows.
The fleece pouch can be gently hand-washed with mild soap and water, then air-dried, to maintain hygiene and comfort for repeated use.
Orders are typically processed within 24h and shipping take 2–4 business days in the UK
Yes, we offer a 14-day return policy on all unused items. Simply contact our support team with your order number, and we’ll help arrange the return or exchange.
In the rare case your order arrives damaged, please email us within 48 hours of delivery with photos of the issue, and we’ll send a replacement or issue a refund right away.
You can reach our support team via customersupport@dreibach.co.uk or through the Contact Us form on our website.
Our team is available Monday–Friday, 9:00 AM to 5:00 PM (UK time).
